We are committed to protecting your personal information and in line with the General Data Protection Regulation (GDPR) we have updated our Data Protection and Privacy Policy.

If you have any enquiries relating to the General Data Protection Regulation (GDPR) please contact us at: info@soundandmusic.org 

Privacy Policy Overview

We want our services to be safe and enjoyable environments for everyone. This page answers some important questions about how we can collect, use and protect your personal details.

When you interact with Sound and Music we sometimes receive personal information about you.

For example, if you sign up to a newsletter or make a donation, you might tell us who you are and how we can contact you.

Information we may collect

We may collect and process the following data about you:-

  • Information that you provide by filling in forms on our site at soundandmusic.org, this includes information provided at the time of registering to use our site, subscribing to our service, posting material and requesting further services
  • We may also ask you for information when you report a problem with our site
  • If you contact us, we may keep a record of that correspondence
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them
  • Details of your visits to our site including but not limited to, traffic data, location data, web logs and other communication data

How we use your information

You authorise us to use your personal information for the following purposes:

  • To the extent reasonably necessary to provide the services which are available through the Website by us or our partners
  • To enable us to review, develop and improve our services and provide you and other users with relevant information about our services (e.g. through a newsletter)
  • To personalise the way our content is presented to you (e.g. if you tell us your post code we may use this information to customise our communications)

Your data protection choices

You can manage all your subscription options including your email notification preferences easily within your account.

For example, should you wish, you can opt in or out of receiving direct marketing from us at any stage by deselecting the relevant box on your options page and saving the changes.

We won’t disclose your personal information to third parties for advertising or marketing purposes unless you specifically agree.


We have security measures in place to ensure as far as is reasonably possible that your personal information is protected and kept confidential. However, by submitting your personal information to us, you acknowledge that we cannot guarantee the security or confidentiality of your personal information as it may be compromised by unauthorised access, hardware or software failure or other relevant factors.

You can see further information in our Data Protection and Privacy Policy and our Terms and Conditions.

If you would like to find out more about our security measures, please contact us at: info@soundandmusic.org

Cookies Overview

In order to make our website easier to use and improve our service, we use cookies.

We use cookies for collecting user information from the website to, which allow us to assess the level of use at any time, generating website statistics to enable us to review and develop our services.

We may collect or store users’ Internet Protocol addresses, which are automatically recognised by the webserver, and session information such as the duration of the visit and the type of browser used.

Such information is only used where we use cookies and for system administration of the website and to compile statistics which we use to review use of the website.

See all definitions of the above terminology below.


Cookies – are information files created when you visit a website and contain a unique, anonymous number, they are stored in the cookie directory of your hard drive and do not expire at the end of your session.

  • A Browser – is a program used to search for and display web pages
  • An Internet Protocol Address – is a technical standard which allows data to be transmitted between two devices
  • A Webserver – delivers web pages to a computer, in response to a request from a Browser

Types of Cookies

Cookies are files stored in your browser and are used by most websites to help personalise your web experience. Some features on this site will not function if you do not allow cookies.

  • Compliance Cookie:
    This cookie allows us to know whether or not you have given consent to the use of cookies and therefore do not need to be presented with this consent request message again.
  • Analytics Cookies:
    These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.
  • Session Cookies:
    These cookies store temporary information to enable site functionality. They are automatically deleted when you close your browser.
  • Third Party Cookies:
    These cookies may be set through our website by other companies. Data may be collected by these companies that enable them to serve up adverts on other sites that are relevant to your interests.

These might include:

  • Google Cookies
  • Facebook Cookies
  • YouTube Cookies
Cookie name Type Description Storage time Purpose
PHPSESSID Required PHP Session Session The PHPSESSID cookie is native to PHP and enables websites to store serialized state data. On this website it is used to establish a user session and to pass state data via a temporary (session) cookie. As it has no timed expiry it disappears when the browser is closed.
__stripe_mid Required Stripe 1 year Stripe uses a cookie to remember who you are and to enable this website to process payments without storing any credit card information on its own servers.
__stripe_sid Required Stripe 30 minutes Stripe uses a cookie to remember who you are and to enable this website to process payments without storing any credit card information on its own servers.
cookie_notice_accepted Optional Website 3 months Used to identify acceptance of optional cookies on this website.
_ga Optional Google Analytics 2 years Used to distinguish users.
_ga_* Optional Google Analytics 1 year Used to stores and count page views.
_hjFirstSeen Optional Hotjar 30 minutes Used to store first visit to the site.
_hjIncludedInSessionSample_* Optional Hotjar 2 minutes Used to measure whether a user is included in the data sampling defined by the site's daily session limit.
_​hjSessionUser_​* Optional Hotjar 1 year Used to measure how users are interacting with the site.
_​hjSession_​* Optional Hotjar 30 minutes Used to measure how users are interacting with the site.
wp-give_session_* Optional GiveWP Session Used to distinguish users for WP Give transactions
wp-give_session_reset_nonce_* Optional GiveWP Session Used to distinguish users for WP Give transactions


By using this website you acknowledge that you have read the Terms and Conditions and our Data Protection and Privacy Policy and that you consent to the collection of information from you and use of such information, including through the use of Cookies.

Contact us

If you have any questions, please contact us at: info@soundandmusic.org

Sound and Music
Oxford House
Derbyshire Street
Bethnal Green
E2 6HG


The Organisation for New Music and Sound – (trading as Sound and Music)
A company limited by guarantee registered in England under number 6581022

Last updated: May 2023